LEDS,
Home Office,DDaT
Governance Impact Award - Resilient Innovation
Public Sector - Central Government
There is a clear and urgent need, to modernise how law enforcement consumes national data to better meet its operational needs now and into the future. Criminality operates across force boundaries. Effective national information sharing and exploitation, is key to better crime prevention and safeguarding. Resilience, support, and security risks are growing for this critical service. It must be replaced to avoid a serious impact on law enforcement. Current law enforcement practice could not effectively function without the services that PNC provides.
The programme’s aim is to deliver products that meet the current and future needs of law enforcement using technology and solutions that will allow them to evolve and adapt as these changes over time. LEDS will deliver substantial benefits achieved by enabling greater efficiency and effectiveness in law enforcement agencies.
LEDS in previous iterations has failed to deliver and was formally reset in 2021. Since then it has succeeded where previous attempts have failed by taking a product-centric approach, the user needs have been at the heart of product development to ensure we deliver operational improvements. This approach requires the teams to work closely with end users to understand operational outcomes, document challenges with current processes and propose solutions that meet the need in the most effective way. This ensures teams can exploit the technology available to best meet the user outcome. By working iteratively our teams tested each product with a pioneer force to rapidly deliver improvements supporting optimal operational outcome to the vast user base.
We have had:
1. 930,000 transactions in 2023
2. Over 200,000 monthly transactions
3. 27,000 entitled users
4. 43 Forces with LEDS access.
We have had exceptionally low incidents reported and succeeded through small and frequent releases to maintain that stability. The 'ticking clock' of PNC and having to maintain BAU and develop LEDS replacement, linked to that dual running which is technically challenging and repairing the relationship with policing which was damaged as result of the reset have been challenging but we have succeeded because of the partnership with policing and the diversity of the team.